The family said Patrick's current dealership, at Turnpike Road Route 9 , has outgrown its facility; the new site will have more than 50, square feet of building space. The new dealership will include a two-story expanded vehicle showroom and approximately 40 service bays. The family has been in the auto business since , and will celebrate 50 years selling Subarus next year.
Patrick said Boch owns the site — as well as more than 25 acres along Route 9 — and is leasing it to the Patrick family. This all-new facility allows them to grow Patrick Subaru for the next 50 years. Customers get particularly excited about and are highly motivated by, the high number of Miles they can get from a dealership, compared to what they get from everyday purchases. Sell off slow-moving units and close more deals.
Many of our Auto Partners have shared with us how effective it has been for them to use a reward offer to move specific vehicles or older inventory. Boost add-on warranties, service packages, and financing. Your dealership can secure valuable incremental revenue through business office add-ons. With AIR MILES, you have the flexibility to choose whether to reward customers on vehicle purchase and warranties, financing, and service packages, or simply one or the other, depending on your specific business model.
Drive customer referrals. Customers who are satisfied and happy with their experience at your dealership are more likely to do this. Keep loyal customers coming back for future purchases.
Car owners change vehicles on average every 6 years, which means that building loyalty to your dealership can turn a single-vehicle purchase into significantly more over time. Customer Lifetime Value CLV is the net profit you stand to gain from the total future relationship with a customer. Consider that an average automotive customer will buy an average of 7 vehicles during their lifetime. Repeat customers cost less to maintain than new ones and have greater potential for profit.
Collect contact information and more… Whether a consumer is browsing your website or visiting your showroom, you are dealing with a buyer with intent and interest in your brand of vehicle. These are high quality, hot leads. The next best thing to closing the deal with these browsers is to get them onto your email list so that you can communicate with them, share special offers and incentives, and increase your chances of converting them.
Regardless of what you find out, you want to stay connected to make sure you are top of mind when they are ready to act. You can also encourage them to send you referrals or send them exclusive deals. Keep customers coming to you for service, instead of independents. Ensuring that new car buyers and previous customers continue to come to their dealership for ongoing maintenance and service is one of the biggest challenges our Auto Partners face.
Independents can draw a significant portion of this service revenue away. Promote seasonal or other packaged service bundles. You can choose to promote specific seasonal services or build offers to drive more business to slower periods. The program is flexible and can be easily adapted to help you achieve your long-term goals, such as driving revenue and profitability and short-term promotions. AIR MILES Partners measure return in a number of ways: increase in traffic, email sign-ups, test drives, vehicle sales and add-ons, service department transactions and spend, and more.
Customers who get rewarded are more likely to spend more, in order to get more Miles. Better to put a few Bonus Miles on a slow-moving vehicle and watch it drive away than continue to bear the cost of its maintenance as days and weeks go by. Contact us to book a discovery meeting. We will learn all about your dealership, your goals and challenges, and we will share our expertise to develop exactly the reward offers you need to drive the results you want.
Our team has over 60 years of combined experience in developing and managing successful client reward programs. Ask your representative for details. Some restrictions may apply. Quantities may be limited. Collectors must pay taxes, fuel surcharges and other applicable charges and fees on air, hotel and car rental Rewards. Travel Rewards may be subject to a minimum advance booking and availability from participating Suppliers.
No cancellations, exchange or refunds for tickets, certificates or merchandise once booked or ordered. For complete details, visit airmiles. I want to grow my business. Why Your Dealership needs a reward program?
Two thirds of customers will modify where and when they make a purchase to maximize points. You could offer the top loyalty program in Canada.
Don't just take our word for it. Listen to this top Canadian Dealer share how the loyalty program has worked for them. Why is customer retention so important? Service department sales can improve when you implement an automotive loyalty program. Focus on your customer lifetime value.
Customer retention results in increased customer lifetime value and results in higher profits. A better experience builds trust. The cost of new customer acquisition is high. Getting Started is as Easy as 1. We train your staff and help you launch your program. We provide the tools to promote and manage your program successfully.
Get Started Now! Frequently Asked Questions.
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